FREE SHIPPING FOR ALL AUSTRALIAN ORDERS OVER $60.00

FAQs

a

Are your products natural?

Yes, we use ingredients that are straight from nature or derived from a plant, bark, flower, fruit or seed.

Milk powder is the only non-plant-based ingredient, found in our So Loved Bath Teabags.

Our products are free from parabens, SLS, SLES, EDTA, harsh chemicals, artificial colours and artificial fragrances. 


I have sensitive skin and/or allergies to certain ingredients, can I still use your products?

We highly recommend you to read the ingredient lists carefully. Do a patch test and consult a health care professional if you either have sensitive skin, you are pregnant or have certain allergies.

We will not be held liable for any skin reactions.


When do your products expire?

 

Please refer to the packaging as there is a recommended time of when it is best to be used by after opening.

We also recommend you to store the products out of direct sunlight and in a cool, dry place. This will help ensure the potency of the ingredients to work at its optimum.

Different temperatures can sometimes change the consistency of the product but this will not affect the efficacy of the product.


What should I do with the empty packaging?

Our packaging is biodegradable, recyclable and re-usable. We encourage you to re-purpose the packaging by storing some of your own goodies in them.


Do you test on animals?

We only test on humans and not animals.


We love your products, do you offer wholesale?

Yes, we do! Simply contact us and let's work towards a positive partnership together.